Hi visitors, Here I have shared some of the openings regarding Customer Service Jobs In Gurgaon. You can be Customer Care Executives by being part of the Customer Care Team. You will be getting the latest information on Customer Care Executive Jobs.
Customer service Jobs In Gurgoan 2022
American Express – Customer Care Professional (Voice)
- Experience – 1-6 Years
- Salary – Not Disclosed
- Location – Gurgaon
- Qualification – Graduation in any stream
Job Description
American Express is known for its service. The Dispute and Fraud Gate team, within Global Services Group, will allow American Express to centralize the disputes process in a way that benefits their customers and enables them to more effectively leverage our grade of service.
Purpose Of The Role
You will be solving for Amex CM queries efficiently and delivering the world’s best customer experience every day to their customers.
Responsibilities
- Deliver Excellent Customer Experience on Calls to Consumer Card Members.
- Fix all Customer Questions ( Quarries)and Obey Established Procedures as Appropriate.
- To Provide the Finest Likely Solutions and FCR to Card Members.
- To Complete the company’s Needs and Provide Quality Service is given at all times. Etc
Tech Mahindra – Work From Home
- Experience – 1-2 Years
- Salary – 1,50,000 – 2,25,000 P.A.
- Location – Work From Home
- Qualification – Graduation / Undergraduate in any stream
Tech Mahindra is looking for candidates for Voice Process for the position of Customer Support Associate.
Job Criteria:
- Should be Good communication skills in writing, Oral and verbal.
- The candidate should be good in computer knowledge with good typing speed.
- Flexible to work in 24*7 environments and should be comfortable to work in night shifts.
- Comfortable working with WFH as per business requirements.
- Basics of computer and knowledge of MS Office with latest operating systems
- Atlist Typing 30 WPM and 80% accuracy.
Teleperformance For Premium Process Voice/Email
Experience – 1-5 Years
Salary – 2,00,000 – 4,00,000 P.A
Location – Gurgaon
Qualification – Graduation
Job Responsibility
- Need to Handle large amounts of incoming phone calls
- You will Generate sales leads
- Need to Identify and assess customers’ needs to accomplish satisfaction
- Create sustainable relationships and trust with customer accounts through open and interactive communication
- Need to Provide correct, valid, and complete information by using the right methods or tools
- Should Meet personal or customer service team sales targets and given call handling quotas
- Should Handle customer complaints, deliver appropriate solutions and alternatives within the time limits with follow-up to ensure resolution
- Need to Keep records of customer interactions, process customer accounts, and file documents.
- Need to follow communication procedures, guidelines, and policies
Customer Support – Inbound | Info Edge
Experience – 1-4 Years
Salary – 2,00,000 – 4,25,000 P.A.
Location – Noida, Ghaziabad, New Delhi, Gurgaon/Gurugram, Delhi / NCR, Greater Noida
Qualification – Graduation
- Need to interact with corporate customers on calls or emails.
- Helping recruiters and HR professionals in understanding the functionalities of the Naukri portal and providing solutions to their recruitment-related questions
- Making a high trust value proposition and creating clients to understand various service offerings and the functionalities of the naukri.com website
- Solving queries or questions related to optimum usage of opted services with quality inputs and delivering resolution within the defined TAT
- Need to Coordinate with other departments on a daily basis and follow up with them diligently
- Operating on different CRMs and reporting tools ensuring productivity and quality standards being met as hoped.
For company details, you can click on the link and can get the best information from the job post details. You can also get HR email addresses (If mentioned on the page). I have tried to share some openings for Location Gurugram about customer care jobs.
Please be aware of fraud and fake emails. If you have excellent communication then it can be a pulse point for you. If you want to get information about any job update related to any field or process like Chat process, Blended Process you can just comment below.
I Suggest to every visitor that before applying for any job please go through the details from the given job links. I will be not responsible for any monetary loss. The visitor needs to take decisions by using his/her own mind.