Teleperformance is hiring For Voice process

 

 

Greeting Visitors!!! Teleperformance is Hiring for Gurgoan location for voice process with salary up to 27K monthly you can find out the rest details below.

What is a Voice process?

Voice processes are kind of two processes which are inbound voice process and Outbound Voice process.

Inbound Voice process As the name implies, this process handles all customer incoming calls and this call may regard various types of problems. When calls received from customers, customer service representatives will try to resolve the problem. This problem can be completed by telephone instantly or the appropriate complaint will be raised.

Outbound Voice ProcessThe process coming out is harder than the sound of entry as here the customer service executive is needed to create n calls to customers. Customer service executives must get customer attention while making calls and start throwing for products. It is important to explain the benefits of the product in a meaningful way that can appeal to customers.

 

Criteria for the Job:-

 

  • Candidates Should be comfortable with 6 Days working culture.
  • candidate should have excellent communication skills in English.
  • candidate should be familiar with the Voice process.
  • Experienced required from  Sales Background
  • Graduate from any stream can apply
  • Need immediate Joiner only.

 Responsibility

  • Generate and follow with new prospects.
  • Develop proposals and present them to potential customers.
  • Ensure that all processes are carried out in accordance with the regulations of the Company, as well as health and safety codes.
  • Establish and maintain relationships with staff as well as external customers and suppliers.
  • Answer questions or questions promptly and politely.
  • Monitor staff and operations and develop strategies to improve efficiency and reduce costs.
  • Write reports on sales and performance and provide training and guidance to staff members.
  • Help managers develop incentives that improve performance.
  • Attend workshops and events to expand professional skills and networks.

 

ADDRESS of office:-TELEPERFORMANCE GLOBAL SERVICES,

Opposite Sewa Tower

PLOT NO 96-97,

UDYOG VIHAR PHASE 4,

SECTOR 18,

GURGAON.

( Nearest metro station for location – MG Road )

Landmark of location  – Bharti Airtel Building.

Click here to get contact Details  

Information about Teleperformance – 

Teleperformance India is a leading digital integrated business service provider and transformation solutions for customers around the world, representing all types of industry.

The first BPO in India, Teleperformance provides proven solutions to optimize processes, offering exceptional customer experiences and ensure unparalleled trade agility. Teleperformance India also represents a global center of excellence within the Teleperformance Group for the provision of personalized and profitable back-office services.

Thanks to our high-tech-touch approach, we balance advanced technological solutions with human empathy to provide exceptional experiences of clients who enhance satisfaction, loyalty, and retention, while improving operational efficiency and agility.

We also offer a full range of back-office services such as HR and Finance & Accounting, as well as advanced automation, data analyzes, artificial intelligence (AI), automatic learning technologies, and Robotics (RPP).

The World Work-At-Home leader (WAH) CX, Teleperformance moved more than 250,000 employees to a 2020 distant environment taking advantage of many processes and best practices through the development of our revolutionary Teleperformance campus model in 2019. Designed from the ground before the COVID crisis, Cloud Campus provides an end-to-end solution for the hiring, management, and optimization of isolated teams – while maximizing the flexibility and resilience of companies.

 

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