Customer Care Executive Jobs – Day Shift Jobs

Jobs in Customer Service in USHA as a Customer Care Associates For Day Shift

customer care executive jobs

 

 

You must have  Listened about USHA International Ltd and many people have a desire to join it as a working team member so here is an opportunity to become part of India’s one of the best companies. jobs in customer service are there and  USHA is hiring for Associates. You can find out the details below –

Designation for the Job: Associate

Job Location for the Job: Gurugram

Qualifications for the Job: Any Graduation can apply

Years of Experience for the Job: 1 year-5 year

Job Timing – Day shift (No cab as it is a day shift )

Languages required for Job : Hindi/ English/ Kannada/ Malayalam / Tamil.

What Do Customer Service Associates Do In Job?

Customer service associates have a variety of duties regarding their job, the most important of which is assisting customers with any troubles or inquiries that they have in their mind. Customer service associates help customers over the phone also and also they may also deal with customers in person.

A customer service associate must possess a service-oriented attitude towards the client, as well as a friendly and personable attitude with it. Customer Service associates must be able to accurately read situations and address customer needs in a reliable and timely fashion. customer service associates may need to sit for long periods at a time and also they must be able to speak on the phone for long periods of time with customers.

Apart from it, Other duties required of customer service associates might include wording processing like data entry and other light office duties such as copying and filing details. Customer service associates should possess a friendly upbeat personality, and they should be always motivated, full of passionate, and love working with all people around them.

Responsibility at Job 

  • Keeps up client relationship by reacting to requests; recording activities.
  • Gets ready for client requests by contemplating items, administrations, and client care measures.
  • Reacts to client requests by getting requests; investigating past requests and reactions; assembling and exploring data; amassing and sending data; confirming client’s comprehension of data and answer.
  • Records client requests by reporting requests and reactions in clients’ records.
  • Improves quality assistance by suggesting improved cycles; distinguishing new items and administration applications.
  • Updates work information by taking part in instructive freedoms.
  • Achieves client support and association mission by finishing related outcomes depending on the situation.

What you will be doing at Job/Post?

  1. Answer Inbound Complaint Calls just as help clients who have explicit questions
  2. Settle on outbound decisions to take client concerns or check fulfillment level
  3. Tune in to and record protests in the client care application
  4. Settling issues by explaining issues and heightening strange issues.

Click here to apply

Information About company 

USHA International Ltd., a venture of the Shriram Group, is one of India’s biggest customer durables promoting organizations with a turnover of over Rs.3000 crores. Our assorted scope of items has more than 60 million fulfilled clients in 60 nations all throughout the planet.

 

 

 

 

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